Answers When You Need Them

Frequently Asked Questions

Quick answers about rentals, coverage, and policies—so you can book with confidence.

The car will come with information on the correct fuel type. Using the wrong type of fuel can result in significant charges.

Contact the rental company immediately. Most rentals include roadside assistance. Also, report the accident to the local police if required by law.

The minimum age is typically 21 years old. However, drivers under 25 may be subject to a young driver surcharge.

Returning the car late may result in extra charges. Most companies offer a grace period, but it’s best to inform the rental office if you’re delayed.

You will need a valid driver’s license, a credit card in your name, and a passport or ID (if you’re renting in a foreign country). Some countries may require an International Driving Permit (IDP).

Many rentals offer unlimited mileage, but some may have restrictions. Always confirm the mileage policy when booking.

Most companies allow cancellations or modifications online or via customer service. Cancellation fees may apply depending on the timing.

Yes, basic insurance is usually included, but it’s recommended to check what coverage is provided. You may also purchase additional insurance for better protection.

Some rental companies accept debit cards, but a credit card is preferred and often required for the deposit. Check the specific rental company’s policy.

Cross-border travel may be allowed, but you must inform the rental company in advance. Additional fees and restrictions may apply.

Drive with Peace of Mind

Our Rental Rules

To ensure a smooth, safe, and respectful rental experience for all, we’ve outlined a few simple rules. Please take a moment to review them — they help us maintain the highest standard of service and vehicle care.

To maintain the interior condition, please avoid entering the vehicle while wearing wet clothing, especially after swimming or exposure to rain. Moisture can cause stains, odors, and damage to the upholstery and electronics.

Driving off-road in the Akamas region is strictly prohibited. If a vehicle is taken off-road, a €250 penalty will apply. In case of breakdown or immobilization, customers must contact a tow service at their own expense.

Smoking inside the vehicle is strictly prohibited to ensure the comfort and safety of all customers. Any evidence of smoking, including burns or odors, will result in a cleaning fee and a fine of €150 for upholstery damage.

While our insurance covers many types of damage, full insurance does not cover internal damages to the vehicle such as damage to the audio system, upholstery, or other interior components. Please report any damage immediately.

Please keep the vehicle clean during your rental period. Do not leave used chewing gum, food wrappers, or any other trash inside the car. Any excessive cleaning required after your rental may incur additional fees.

We ask all customers to treat our vehicles with respect and care. This includes careful driving, parking, and avoiding unnecessary wear and tear. Thank you for helping us maintain high-quality vehicles for all customers.

By proceeding with your booking, you acknowledge that you have read and agree to our Terms & Conditions and Privacy Policy. We encourage you to review these documents carefully to understand your rights and obligations.

Accept & Proceed